Shipping and Returns

We work hard to please our customers, below is our shipping information and return policy.

All orders are shipped from Kansas City.

Shipping rates and information

Order Value   Continental US
Shipping
up to $75.00 USPS Priority $6.95
$75.01 - $150 USPS Priority $10.95
$150.01 - $200 FedEx Ground $14.95
$200.01 - $350 FedEx Ground $19.95
$350.01 or over FedEx Ground Quote

On order values over $350, a shipping quote will be emailed to you before your order is processed. If you agree with the amount, an encrypted link will be sent for payment.
The above rates are for the Continental United States only. For orders to Alaska, Hawaii or international orders, no shipping will be charged to your order. A quote will be emailed to you for approval prior to sending the link for payment.
All orders shipped within the United States will be sent within 48 hours, unless otherwise notified.
Orders to other countries or to Alaska or Hawaii will be shipped as soon as the shipping charges are approved.

Return Policy

We extend 100% customer satisfaction. If your purchase fails to satisfy you, you can return it within 30 days of receipt, with the exception of custom orders, for a merchandise refund. All merchandise must be returned in its original package, including the inside and outside cellophane wrapping and the cardboard box, unused. A 15% restocking fee will be charged for items not returned in the original package. Shipping is not refundable.
Just send the item(s) back with a note explaining the reason and a copy of the packing invoice to: Always Elegant™ LLC, 12607 Wenonga Ln., Leawood, KS, 66209.